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E-commerce made easy. That’s the Syncberry promise.

Behind the scenes, e-commerce can look like a juggling act: your storefront is hosted here, your inventory system there, your CRM and marketing platforms are somewhere else. 

Syncberry doesn’t just bridge these systems; we integrate them, supercharging them with automation and AI-powered recommendations that give your web presence an advantage over your competitors.

How It Works

Syncberry takes disparate systems and creates seamless experiences. Data is uniform and accurate, helping you make the best strategic and marketing decisions for your e-commerce business.

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Syncberry Use Case

A large-scale retailer had difficulty integrating their point-of-sale (POS) systems and digital commerce platform with their CRM and ERP systems, creating constant headaches with inaccurate sales data, manual data entry and inefficient and ineffective marketing strategies. These behind-the-scenes struggles began to affect their public-facing brand, with customer experience and brand reputation both taking hits.

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Plan and Sync

After kicking off, the Syncberry team mapped the retailer’s digital footprint and software platforms, identifying areas where data was not translating correctly or getting lost outright. From there, a secure, fully PCI-compliant Syncberry solution was configured to integrate disparate platforms and appropriately relay data into the right places.

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Audit and Automate

Syncberry’s AI-powered auditing and automation created accurate , efficient, real-time data sync and flow between platforms. Manual processes were eliminated by default. Stakeholders immediately saw a clearer big picture.

What Syncberry Brings to the Table

Syncberry is ideal for healthcare providers of all kinds, from surgical centers to specialty clinics, even multi-hospital healthcare networks.

 

  • Seamless Integration
    With unified POS, e-commerce, CRM and ERP systems, you can be assured sales  and customer data is accurate to the moment, marketing metrics reflect real performance and inventory numbers are where they should be.
  • PCI Compliance
    All customer and payment information is handled in accordance with PCI standards, upholding customer trust and regulatory compliance.​​
  • Operational Efficiency
    Streamlining workflows and effective data synchronization keeps members of your team away from tedious data entry tasks or double-checking the numbers. Everyone stays focused on their core objectives.
  • Data-Driven Decision Making
    Utilize comprehensive sales and customer data for better business insights and informed decision-making in marketing, inventory management and sales and marketing strategy​​.
  • Enhanced Marketing Strategies
    Leverage integrated data for targeted marketing and enhanced customer experiences, driving increased sales and improving customer loyalty.
  • Security and Reliability
    Syncberry’s robust security features and built-in services keep data synchronized and secure, regardless other vendors’ status

Flying Off the Shelves: Syncberry’s Impact

Syncberry’s solution was nothing short of transformative. Effective, efficient and fully-compliant integration of this retailer’s POS, CRM, ERP and e-commerce platforms enabled real-time access to accurate sales, customer and inventory data. What’s more, eliminating manual corrective and backwork and streamlining operational processes unleashed the creative power of their various teams to develop new, innovative sales and marketing strategies and even reduced operational overhead, improving margins.

Issues with customer experience and brand reputation disappeared, and customer loyalty has steadily improved through accurate personalized marketing efforts, customer engagement and better decision making through better data. They’re well-positioned to continue to thrive, regardless of market conditions.

 

Learn about how the Syncberry advantage can transform your e-commerce or digital retail efforts. Contact us today for a free consultation.

 

We’re Here to Help.

 

Even though we try to address the most common questions and scenarios, some things are best answered with a quick chat or phone call. Drop us a line!